This policy applies to all purchases made online at ajeworld.com. Please contact your closest Aje Boutique for more information about our in store returns policy.

Please note, unfortunately we cannot accept returns from other stores or online stores that stock Aje, as we operate as separate entities.

Aje reserves the right to cancel any order placed online if,

- The item is unavailable.

- We are unable to obtain authorisation for payment.

- We have identified an error with the product listing.

- You fail our customer validation checks.

- We believe you are generating orders for commercial gain and not personal use.

- A breach of our returns terms and conditions has occurred.

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

Due to hygiene reasons, we do not accept returns for jewellery.

Items that have been marked down or are purchased during a promotional sale using a coupon code (for example Flash Sale or VOSN) are eligible for an e-Boutique credit. Note, we are unable to refund or credit the cost of shipping. e-Boutique credit is valid for twelve (12) months from date of issue. We do not offer refunds or exchanges on any Sale items purchased online unless deemed faulty.

Due to hygiene reasons, we do not accept returns for jewellery.

Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. Ensure shoes are returned with their original packaging.

Please ensure the below conditions are met, before submitting your return request:

• The item/s were purchased from the Aje e-Boutique.
• The item/s are in their original conditions: Unworn, not altered and/or washed.
• All tags are still attached.
• Your order will be returned to us within 21 days from your delivery date.

Any items that do not meet these criteria will not be valid for any return. Any items returned to Aje without approval will be returned at the customers' expense.

Read more about our return policy here.

Terms and conditions apply. Shop up to 30% off selected styles included in the Sale category on ajeworld.com, valid from 12:00am AEST Thursday 01/06/23, while stocks last and/or unless otherwise withdrawn or extended. Prices as marked. Offer excludes Pre-Fall 23 Nowness Of Then, Aje Signatures selected Cruise 23, Resort 23 Sculptura, Summer 23 Lumen and Gift Vouchers. Offer valid through ajeworld.com, and in Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Sale period. Sale Returns Policy applies, please see the ajeworld.com for further information.

Terms and conditions apply. Shop 20% off selected styles featured in The Aje Loves Edit on ajeworld.com from 12:01am AEDT Thursday 16/03/23 until 11:59pm PST Sunday 19/03/23 while stocks last and/or unless otherwise withdrawn or extended. Discount applied at checkout. No code required. Exclusions apply, offer excludes selected Lumen 23, Cruise 23, Resort 23, Aje Signatures, other selected Aje styles and Gift Vouchers. Offer valid through ajeworld.com and in Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Sale period. Sale Returns Policy applies.

Terms and conditions apply. Shop 25% off selected styles valid from 12:00am AEST Tuesday 18/04/23 until11:59pm AEST Wednesday19/04/23 while stocks last and/or unless otherwise withdrawn or extended. Discount applied at checkout. No code required. Exclusions apply and are as marked on ajeworld.com or applied at checkout in store. Offer excludes selected A.A styles, IKKARI products, and Gift Vouchers. Offer valid through ajeworld.com and in AJE ATHLETICA stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. AJE ATHLETICA reserves the right to exclude items from sale and/or remove products during the Sale period. Sale Returns Policy applies, please see the ajeworld.com for full terms of sale.